Privacy Policy

Our PRIVACY POLICY

Detailed herein is our privacy policy, please take the time to read and understand it.

This policy includes:

1 ) About Us

Amelia Bishop Consulting Limited (ABCL) is a company registered in England and Wales, company number 07556738.This privacy notice also applies to VBC Digital which is a recognised trade name under Amelia Bishop Consulting limited.
ABCL is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK and the General Data Protection Regulation.
ABC’s Data Protection Officer will be happy to deal with any queries or requests regarding the data we hold about you. They can be contacted at amelia@vbcdigital.com or by post to Data Protection Officer, 4 Napier Close, Swindon, UK SN2 1TY.

2) Information we Collect

Information We Collect About You :-

When you register on our website or submit an application to us, we collect your name and email address. This allows us to process your registration and send you important service messages.
We also ask you to provide other contact details, such as phone numbers and addresses, to carry out our commitments to provide services to you.
We do not collect further information from cookies, pixels and similar software. We may obtain some information from LinkedIn. The LinkedIn information is accessed to understand further information about your business.

Information You Provide to Us :-

We do not collect sensitive information (also known as special categories of information) about you except when you specifically knowingly provide it and have consented to this.

How We Use the Information :-

We will use your personal information for a number of purposes including

To process orders and provide our services, goods or online content, to provide you with information about them and to deal with your requests and queries.
For administration purposes. This means we may contact you regarding goods or services ordered or online content you have signed up for, to let you know that a service or online site has been suspended for maintenance, or if an online account has become dormant to ask if you wish to retain the account before we close it.
For analysis and research to improve our services and goods offered.
To improve your own website and information search results.
A certain amount of advertising is tailored to the individual based on viewing and/or purchase habits. This is a common practice known as online behavioural advertising.
We may show you relevant advertising on third party sites (e.g. Facebook, Google, and Twitter). Some third party sites allow you to request not to see messages from specific advertisers.
To conduct surveys with you (where you have consented to us contacting you for such purpose).
To provide personalised communications (more details below).
Where we provide personalised services, we may analyse the information you supply, as well as your activity on our (and other) services, so we can offer a more relevant, tailored service.
We may use and disclose information in aggregate (so no individuals are identified) for marketing and strategic development purposes.

3) Service Messages

We send service emails to you to administer the service. Service emails include registration and payment confirmations and emails that provide useful information about how to use a service or feature when you sign up or start using it. We will also send you a service email if we make a fundamental change to the website, to our service offering or to our terms & conditions that we think we need to make you aware of, or to let you know important information about your account.

4) Marketing messages

We use your email address to update you on new products, services and subscription offers. We will only contact you with your consent. You are entitled to withhold this consent and refrain from receiving such communications by selecting the appropriate option on the web form that collects your details. You can also update these options at any time, by contacting us by email at amelia@vbcdigital.com, by calling +44 (0) 1793 677575 or by post to Amelia Bishop Consulting Limited, 4 Napier Close, Swindon, UK SN2 1TY. We will always provide you with a way of opting out of receiving future marketing messages from us each time we send them to you.

What if I don’t provide some or all of the information requested?

The impact of this will depend on what information you withhold, but the main impacts may be:

We will not be able to process or fully process your order or application.
We will not be able to contact you to let you know of problems regarding your order,your application or the goods/services provided.
We will not be able to respond fully to reuests and queries you may have.
We cannot personalise the service you receive. So, if you are online you will have to search more for the content type you normally view or for similar/related products.
We won't be able to limit online adverts to products or services you have shown interest in and so you may receive adverts that are not related to your interests.

What grounds (legal basis) are we processing the data under?

There are a number of grounds we process your data under. These are:

Contractual - We need the information to perform the contract for goods or services you have requested/ordered including payment, delivery etc.
Legal - Should we be legally required to contact you concerning a purchase or service.
Ligitimate Interest - It allows us to manage the customer relationship effectively and efficiently and improve the goods and/or services we provide by better understanding how our online and offline provisions are used and which goods are popular with which groups of individuals.
Consent - Where you have given us consent to market to you.

Information stored online

Your business contact and activity/functional area details may appear on internet searches.

If you become aware that your personal information has been misused in any other way on the website, please send an email to us at amelia@vbcdigital.com with details and we will investigate and, if necessary, remove this information.

You can email support@findmypast.co.uk or call Customer Support on +44(0)20 3326 6300 [UK, IE, AU] +1 (855) 246-8234 [US]

Sharing your information with third parties

We may from time to time provide your personal information to third parties for the purposes of providing you with our services. These third-party providers include payment processors, providers of card validation services, credit referencing providers and booking services such as Eventbrite. This is necessary for the performance of the Amelia Bishop Consulting Limited service offering.

We will not keep a record of your credit or debit card details in our systems. Our payment processors do not decide what is done with your data and only process it on our behalf. These third parties may be located outside the European Economic Area; however, we will only use providers that provide adequate protection for your information at all times.

When transferring and storing any personal information outside the EEA we only do so under one of the legally recognised transfer mechanisms for ensuring the data is safeguarded. These are:

The country in question has been deemed safe for data transfer by the European Commission. Also known as an adequacy finding.
The contract for data processing contains the standard contractual clauses laid down by the European Commission to safeguard the transfer of personal data.
Binding corporate rules – this is where a large company’s own internal processes for international data transfer have been signed off and agreed by the European Commission as safeguarding the data.
If the data is going to the USA it can be safely transferred to a company that is certified under the EU-US Privacy Shield.
Appropriate certification schemes

We will disclose your personal data in order to comply with any legal obligation. This includes disclosing information to organisations for the purposes of fraud protection, credit risk reduction, or the order of a court or regulator.

We may also share your details with service providers who assist us with hosting our marketing campaigns and surveys but only in cases where you have consented to marketing or surveys. We will not provide your data to other third parties for marketing purposes unless you have specifically consented to this when you first provided your data to us. You are entitled to decline to receive such third-party communications by not selecting the appropriate box on the application form that collects your details or at any subsequent time by adjusting your preferences, by contacting us by email at amelia@vbcdigital.com or by post to 4 Napier Close, Swindon, UK SN2 1TY.

5 ) Cookies

Our website will use cookies. For more information about what cookies are, what we use them for and how you can delete them, please read our cookies policy.

We may collect some information from cookies and similar software that allows us to understand how you arrive on our website and use and navigate around it so we can improve the site. We may obtain some information from Google Analytics and Facebook. The Facebook information provided is limited to your email address and only that which you have previously agreed with Facebook that they can share.

6 ) How we protect your information

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with UK data protection legislation. These include firewalls and virus-checking procedures.

You are responsible for keeping secret any confidential passwords or other login or access details that you select or which we may allocate to you. While we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at amelia@vbcdigital.com

We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session.

7 )Your rights regarding your Personal Information

Under the Data Protection law and the General Data Protection Regulation, you have a number of rights with respect to your personal information, which are:

Correcting your Information :-

You are entitled to have your personal information updated to ensure it is up to date and accurate. In order to maintain the accuracy of the information we hold, you can update your personal details by sending us an email to amelia@vbcdigital.com or a letter to: 4 Napier Close, Swindon, UK, SN2 1TY.

Withdrawing Consent :-

You have the right to withdraw your consent to any processing that is currently being done under your consent, such as marketing. Consent can be withdrawn by updating your preferences sending us an email to amelia@vbcdigital.com or a letter to: 4 Napier Close, Swindon, UK, SN2 1TY.

Obtaining a copy of your Information:-

You have the right to receive a copy of the personal information we hold about you. You can do this by contacting amelia@vbcdigital.com from your recorded email address, providing your full name.
Deleting your information :-
You can request that we delete personal information in certain circumstances. These will be specific to each case. You can do this by contacting from your recorded email address, providing your full name.
Restricting Processing:-
You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer need to hold your data but you have requested its retention by us to aid you in a legal matter. You can do this by contacting amelia@vbcdigital.com from your recorded email address, providing your full name.
Right to object to Processing:-
You have the right to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling).
You can action any of these rights by contacting us by email at amelia@vbcdigital.com or by post to Data Protection Officer, Amelia Bishop Consulting Limited, 4 Napier Close, Swindon, UK, SN2 1TY.

8 ) Right of complaint to the Regulator for Data Protection

The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via the ICO’s website, follow the links or have an online Live Chat.

Call the ICO helpline on 0303 123 1113

Email casework@ico.org.uk

Postal address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow, Cheshire,SK9 5AF

9 ) How long we hold your data for

Some of the information you provide to us will be necessary to carry out repeated tasks, such as verifying your identity or payment details when providing our services to you. We will keep this information for as long as you remain a customer or individual interested party in regard to our website and services and for so long as reasonably necessary. After this time, we may need to hold your personal data in order to meet our financial obligations or identify or resolve issues or causes of action. If your customer status is inactive and you are no longer paying for Amelia Bishop Consulting Limited’s service, we reserve the right to delete any information you have provided to us. We will send an email to the address attached to your account before deleting such information.

10 ) Links to third-party websites

Our website may contains link to other websites belonging to third parties which are not covered by this privacy policy. If you want to go through to a third-party website, please make sure that you read the privacy policy for that website.

11) Updates to this policy

We may update this policy at any time without notice. We will tell you that we have updated the policy by emailing you at the email address you have provided to us and/or by posting an announcement on the Amelia Bishop Consulting Limited’s website. By continuing to use the website or Amelia Bishop Consulting Limited’s services after we have emailed you or posted a notice informing you of an update, you accept the changes to this Policy.

Contacting Us

If you have any questions about privacy or wish to update your details or have them removed from our mailing list at any time, please contact us at:

Email: amelia@vbcdigital.com

Phone: +44 (0)71793 677575

Post: Data Protection Officer
7 Kingsdown Orchard
Hyde Road
Swindon,SN2 7RR